care & repairs
Care Instructions
Sterling silver jewelry and natural stone jewelry should be handled carefully.  Simply clean your sterling silver with a silver polish cloth or your natural stones with warm water and mild soap when necessary.
 

Repair Services
If you receive a damaged product, please let me know within 10 days of receiving it to be eligible for a no-charge repair.

Repairs outside of 10 days from your order are subject to availability and degree of repair.  Please email me with your problem and I will quote you whether there is a repair fee depending on the nature of the damage and the age of the piece.

Most repairs can be made for the following cost plus a $5 shipping fee.
 

Estimated Repair Costs

•  Buff & Clean  $10
•  Restringing $15
•  Shorten Beaded or Link Bracelet  $7
•  Pearl Knotting  $2 per inch
•  Replace Clasp  $10
 

Repairs should be sent to the following address along with repair cost and shipping fee:
Art Strands
Attn: Repairs
5 Park Place
Carbondale, PA  18407
 

Special or Custom Orders
Must be prepaid and cannot be refunded.
 

Select the item from our website that you’d like to change or alter, describe the changes you’d like to be made and email your request to dkzaremba@artstrandsjewelry.com or call 570.282.4096.